Skip to Main Content
Skip to Footer
Language:
English
Français
SIGN UP & SAVE 10%
Switch Stores
USA
Gift Cards
Auctions
Track Order
Help
My Account
Language
English
Français
Switch Stores
USA
Shop By Team
Jerseys
Hats
More
Men
Women
Kids
T-Shirts
Sweatshirts
Collectibles
Home & Office
Sale
Men
Women
Kids
More
T-Shirts
Sweatshirts
Collectibles
Home & Office
Sale
T-Shirts
Sweatshirts
Collectibles
Home & Office
Sale
SIGN UP & SAVE 10%
Deal Ends Soon!
How can we help you?
Tracking My Order
Order Status Information
Returns
Modify an Order
Sizing Guidelines
Popular Answers
Shipping Policies
Our shipping costs and timeframes are listed here
How do I return a gift?
Instructions for how to return an item that was received as a gift.
Returning A Manufacturer Direct Item
If you're not 100% satisfied with your Manufacturer Direct purchase, you may return your item to us within 30 days of your items delivery date. You can start a return at any time within that 30 day timeframe by visiting our Returns Center. Please visit this page for more information and eligibility
How can I track the status of my return?
It can take up to 10 business days for us to receive and process your return. Once processed, your refund can take up to 2-7 business days to reflect on your account statement. You will receive a confirmation email once this is completed.
How can I create an account?
Instructions for how to create an account on our site.
All Help Topics
Product Information
How do I request a catalog?
NHL Size Chart and Jersey Guide
What is a Manufacturer Direct item?
Why can't I find an item on your site?
Why did the price on my item change?
Why hasn't my order shipped yet?
Terms and Privacy
What is your privacy policy?
Order Information
Order Status Information
Where's My Order?
Why was my order cancelled?
Resend Email Confirmation
Self-Service Solutions
Shipping
Shipping Policies
Tracking your Order
Why didn't all of my items ship together?
Additional Site Information
Cache
How can I contact Customer Service?
How can I create an account?
How do I change my account information?
How do I enable cookies on my computer?
How do I remove my email address?
NHL Shop Terms of Service
Security & Safe Shopping
Why Shop With US
Payment Information
Gift Card FAQ
How do I add/remove credit cards on my account?
What payment methods do you accept?
Will I be charged tax on my order?
Refund Timeframe
Returns
Damaged or Defective Merchandise
How can I track the status of my return?
How do I return a gift?
How do I return an incorrect item?
Return Exclusions
Returning A Manufacturer Direct Item
What is your return policy
USA
