Due to the Canada Postal strike - some addresses within the country will be temporarily unavailable for delivery and returns processing. All packages will be delivered and returns processed as soon as possible.
We are experiencing higher than normal call volume and appreciate your patience while we continue servicing our customers. If you would like to avoid the wait, please use the chat feature right here on the help desk and we'll be happy to assist there! Thank you!

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What is a Manufacturer Direct item?


Manufacturer direct items are shipped to you directly from the manufacturer. These items are available to ship within the United States, however, only select items can ship internationally.

  • Expedited shipping is not available for these items at this time
  • When you order in stock items with manufacturer direct items you may receive separate shipments
  • Customized Manufacturer Direct items are final sale and cannot be canceled, modified or returned
  • If you are looking to return your Manufacturer Direct item, please review the return process.