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Modify an Order

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From order tracking, to returns, and more. Chat with our digital assistant for self-service options or to talk to a live agent.

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How do I return a gift?

Instructions for how to return an item that was received as a gift.

Returning A Manufacturer Direct Item

If you're not 100% satisfied with your Manufacturer Direct purchase, you may return your item to us within 30 days of your items delivery date. You can start a return at any time within that 30 day timeframe by visiting our Returns Center. Please visit this page for more information and eligibility

How can I track the status of my return?

It can take up to 10 business days for us to receive and process your return. Once processed, your refund can take up to 2-7 business days to reflect on your account statement. You will receive a confirmation email once this is completed.

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Instructions for how to create an account on our site.

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