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Self-Service Solutions
Make changes to your order or account directly on our site!
Take a look at our self-service options here.
Chat with Us
Ask our chatbot for help or chat with a live representative if needed.
Initiate a chat by clicking the round chat icon at the bottom of your screen or click "Chat Now" button from the help page.
Mail Us
Write to our Fan Services team using the address below:
NHL Shop Fan Services
8100 Nations Way
Jacksonville, FL 32256
Call Us
If you'd like to speak to one of our friendly advisors, please contact us at 855-254-5183
Our advisors are available 24 hours a day, 7 days a week!.