Due to the Canada Postal strike - some addresses within the country will be temporarily unavailable for delivery and returns processing. All packages will be delivered and returns processed as soon as possible.
We are experiencing higher than normal call volume and appreciate your patience while we continue servicing our customers. If you would like to avoid the wait, please use the chat feature right here on the help desk and we'll be happy to assist there! Thank you!
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Self-Service Solutions

Make changes to your order or account directly on our site!

Take a look at our self-service options here.

Chat with Us

Ask our chatbot for help or chat with a live representative if needed.

Initiate a chat by clicking the round chat icon at the bottom of your screen or click "Chat Now" button from the help page.

Mail Us

Write to our Fan Services team using the address below:

NHL Shop Fan Services
8100 Nations Way
Jacksonville, FL 32256

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If you'd like to speak to one of our friendly advisors, please contact us at 855-254-5183

Our advisors are available 24 hours a day, 7 days a week!.

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