Due to the Canada Postal strike - some addresses within the country will be temporarily unavailable for delivery and returns processing. All packages will be delivered and returns processed as soon as possible.
We are experiencing higher than normal call volume and appreciate your patience while we continue servicing our customers. If you would like to avoid the wait, please use the chat feature right here on the help desk and we'll be happy to assist there! Thank you!
How can we help you?

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What payment methods do you accept?

We accept credit cards or debit cards featuring the below logo(s).

We also offer PayPal.

Please Note:

  • When placing an order using your PayPal account, the address your order is going to ship to is based on the authorized information listed on your PayPal account.
  • If you need to ship to an address that is not an approved address within your PayPal account, you will need to update your PayPal account prior to placing your order on our site.
  • If not, after your order processes, your address will default to whatever is listed on your PayPal account.

If you are having issues with your PayPal account, please contact PayPal for resolution.

We DO NOT Accept

  • Checks
  • CODs
  • Layaway Plans
  • Money Orders

Important information about Payment

To better your experience and ensure you feel confident in our already secure checkout process, we require the following:

  • Billing information provided matches that of the cardholder.
  • The CVC code (3 digit code on the back of your card) at the final step of checkout.

Failure to provide this information may cause your order to be delayed or canceled. The charge on your statement will appear from FRG*TEAMFANSHOP.CA

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